This story originally appeared on Help Scout
Attracting top talent is your greatest strength as a company-especially as a remote culture. But talent doesn’t always knock on your own door; you still need to work hard to create a world-class team.
Whenever we started Help Scout, I don’t remember anybody making a conscious decision to go full-on remote. It had been more of a survival strategy. Among my co-founders had a need to work from Nashville for the first 12 months. Then a few of the most important early hires we made, such as for example Greg in Delaware or Brett in Missouri, wouldn’t have joined we unless they can work remotely. Right from the start, we needed the capability to work well without having to be in the same place.